§1 Subject of the Regulations
1. These Regulations set out the rules for the provision of services, liability, and stay on the premises of the Accommodation Facility, and form an integral part of the agreement, which is concluded by signing the registration card, as well as by making a reservation or paying a deposit or the full amount due for the stay at the Facility. By performing any of the above actions, the Guest confirms that they have read the content of these Regulations and accept their provisions.
2. These Regulations are binding on all Guests staying on the premises of the Accommodation Facility.
3. These Regulations are available for inspection at Reception and on the Facility's website.
4. The Facility reserves the right to refuse to provide services to persons who fail to comply with the provisions of these Regulations.
§2 Accommodation Day and Reservation
1. The apartment or room is rented on a daily basis.
2. Extending the accommodation day is subject to availability and requires prior arrangement with Reception. The Facility may charge an additional fee in accordance with the applicable price list.
3. If the Guest fails to check out by 11:00 a.m., the Facility reserves the right to extend the Guest's stay by another day, provided that the apartment has not been previously reserved by another Guest. Otherwise, the Facility has the right to remove any belongings left in the apartment and store them at the Guest's expense.
4. The Guest should submit a request to extend the stay at Reception promptly after making such a decision. The Facility may refuse to extend the stay in the event of no vacancies or a breach of the Regulations by the Guest.
5. In the event of resignation from the stay during an accommodation day that has already begun, the fee for that day is non-refundable.
6. In the event of failure to cancel the reservation or the Guest's failure to arrive on the day of check-in, the cancellation terms specified in the offer on the basis of which the reservation was made shall apply.
§3 Check-in
1. The apartment is rented exclusively to registered persons.
2. Between 10:00 p.m. and 7:00 a.m., only registered persons may stay in the apartment.
3. The Facility reserves the right to register visitors on the basis of a valid identity document.
4. The Guest may not transfer the apartment to third parties, even if the period for which they have paid the amount due for the stay has not yet expired.
5. The Facility reserves the right to pre-authorize a payment card or collect a cash deposit covering the amount due for the stay as well as security for any additional services and damages.
§4 Services
1. At the Guest's request, the Facility provides a free service of storing personal luggage during the stay.
2. Items left behind by a checked-out Guest will be sent to the address provided at the Guest's expense. In the absence of any instructions, the Facility will store them for a period of three months, after which they may be destroyed by a committee. Food items are stored for 24 hours.
§5 Liability of Guests
1. Use of the Facility's services should take place with respect for good manners, the principles of social conduct, and the quiet hours in effect between 10:00 p.m. and 6:00 a.m.
2. The Guest is obliged to use the Facility's equipment in accordance with its intended purpose. When leaving the apartment, the Guest should switch off electrical appliances, turn off the lights, close the taps, and lock the door.
3. The Facility has the right to refuse further provision of services to persons behaving aggressively or vulgarly, disturbing public order, or posing a threat to health, life, or property.
4. The Guest bears full material liability for any damage or destruction of the Facility's property caused through their fault, as well as through the fault of persons under their care, their visitors, children, and animals.
5. The Facility reserves the right to charge the payment card indicated as a payment guarantee with the costs of repairing any damage caused, after prior notification of the Guest. At the Guest's request, photographic documentation and a repair cost estimate will be made available.
§6 Liability of the Facility
1. If any damage to property is noticed, the Guest should immediately inform Reception.
2. The Facility's liability for the loss of or damage to money, securities, and items of particular scientific or artistic value is limited, unless they have been deposited for safekeeping.
3. The Facility may refuse to accept items for safekeeping if they pose a threat to safety, are disproportionately valuable in relation to the Facility's standard, or require excessive space for storage.
4. The Facility's liability is also excluded or limited in the case of damage resulting from the properties of the item brought in, force majeure, or the exclusive fault of the Guest or persons accompanying them.
§7 Additional Provisions
1. A complete ban on smoking tobacco and electronic cigarettes applies throughout the Facility. Violation of this ban results in the obligation to cover the cost of deodorizing the apartment in the amount of PLN 1,000 gross, or a multiple of this amount if the actual cost of removing the odor is higher.
2. The common areas of the Facility are covered by video surveillance in order to ensure the safety of persons and property. Surveillance footage is stored for a period of one month and made available exclusively to authorized entities in accordance with applicable law.
3. Children under 12 years of age may stay on the premises of the Facility only under the constant supervision of their legal guardians.
4. A complete ban on consuming alcohol applies in the common areas of the Facility. Staff have the right to warn persons violating the ban and to call on them to cease the violations. In the event of continued non-compliance with the Regulations, the Facility may refuse to provide services or order the person to leave the premises of the Facility without the right to a refund of the cost of the stay.
5. The Facility reserves the right to refuse check-in or further provision of services to a person who is intoxicated or under the influence of narcotics, if their behavior may pose a threat to the safety, order, or comfort of the stay of other Guests and Staff. Refusal of check-in for this reason does not constitute grounds for a refund of fees, if this results from the terms of the reservation made or from applicable law.